Privacy Policy

Who We Are

This Privacy Policy applies to TNY Marketing ("we", "us", "our"). We provide digital marketing services including Google Maps SEO, Google Business Profile optimisation, and related services for home service businesses.

You can reach us at [email protected] or via tnymarketing.com.

Information We Collect

We collect information you provide directly to us, including:

• Your name and email address when you download our free guide or resources
• Your business name, phone number, and website when you apply for an audit or service
• Any additional information you voluntarily provide through our forms or in correspondence

We may also collect certain technical data automatically when you visit our website, such as your IP address, browser type, and pages visited, through standard analytics tools.

How We Use Your Information

We use the information we collect to:

• Deliver the resources, guides, or free gifts you requested
• Send you follow-up emails related to your download or enquiry
• Contact you about our services if you have applied or expressed interest
• Send marketing communications where you have given consent or where we have a legitimate interest
• Improve our website and marketing materials

Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

• Consent — when you submit a form and opt in to receive our emails and resources
• Legitimate interests — to follow up on genuine business enquiries and to market our services to businesses who have shown interest
• Contract performance — to deliver services you have agreed to purchase from us

Third-Party Services

We use the following third-party platforms to operate our business. These platforms may process your data in accordance with their own privacy policies:

• GoHighLevel (LeadConnector) — our CRM and email marketing platform where your contact details are stored
• Meta (Facebook/Instagram) — for advertising purposes. If you interact with our ads, Meta's own privacy policy applies
• Other tools we may use for analytics or communications

We do not sell your personal data to any third party.

Marketing Communications

By submitting your email through any of our forms, you agree to receive marketing emails from TNY Marketing. These may include educational content, tips, case studies, and information about our services.

You can unsubscribe at any time by clicking the unsubscribe link in any of our emails. We will remove you from our list promptly.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. If you are a client, we retain your data for the duration of our working relationship and for a reasonable period thereafter for legal and accounting purposes.

If you unsubscribe from our emails, we will suppress your contact from future communications but may retain a record of your details to honour your opt-out.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right to access — request a copy of the data we hold about you
• Right to rectification — ask us to correct inaccurate data
• Right to erasure — request that we delete your data in certain circumstances
• Right to restrict processing — ask us to limit how we use your data
• Right to object — object to our processing based on legitimate interests
• Right to data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

Our website may use cookies to improve your experience and to support advertising through platforms like Meta. By using our website, you consent to our use of cookies. You can control cookie settings through your browser at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: